WHEN WILL I RECEIVE MY ORDER?

A. It will usually take 3-4 business weeks for all orders to arrive in case the product is readily available. Please note that all our products are hand woven and made at our studio so it might take longer for custom orders or made-to-order pieces to arrive.

WHAT IS YOUR INTERNATIONAL SHIPPING TIMELINE?

 Since all our products are handcrafted and made to order, it usually takes 2-3 weeks for us to ship an order. An international customer might expect to receive their order within 4-7 weeks of placing an order. 

CAN I TRACK MY ORDER?

YES, you will receive a tracking number (within 1 - 2 days*) once you place an order. You can track your order on the Tracking Page with the help of the given number. If you still a face issue in tracking your orders, feel free to call or WhatsApp us at 7428304304

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck somewhere, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might apply to shipping situations.